Returns & Refunds
We want you to love what you wear. If something isn't right, here's how we'll put it right.
30-day money-back guarantee
If you're not completely happy with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange, as long as the item is:
- unused and in its original condition
- in its original packaging
- returned with proof of purchase
Approved refunds are issued to the original payment method used at checkout.
What can't be returned
- Items marked as final sale.
- Orders where an incorrect or incomplete shipping address was provided at checkout.
Damaged, faulty or incorrect items
If your item arrives damaged, defective or not as described, contact us within 14 days of delivery and you'll be eligible for a free replacement or a 100% refund.
Please include your order number and a short description of the problem. We may ask for photos to help us process your request.
This covers damage during shipping, manufacturing defects and fulfilment errors. It doesn't cover normal wear and tear, misuse or damage caused by the customer.
Cancellations and changes
Orders can't be cancelled or changed once they've been placed, so please review your order carefully before checking out.
Return shipping
Return shipping costs are your responsibility unless the item is defective or incorrect. If we covered customs fees on your original delivery, these may be deducted from your refund.
Returns must be sent to the warehouse address we give you when your return is approved. We strongly recommend a trackable shipping service so we can confirm your return has arrived.
How to start a return
- Contact us with your order number and the details of your return.
- We'll review your request and, if it's approved, send you the return address.
- Send the item back using a trackable service. We'll process your refund or exchange in line with this policy.
Thank you for trusting Choose Tomorrow. We're committed to a transparent, fair and secure shopping experience.